Topic > Quality of Care - 1349

It can be difficult to measure the quality of a care relationship. K101 suggests that there are five care principles, which together result in good quality care: “Support people to maximize their potential, Support people to have a voice and be heard, Respect people's beliefs and preferences , Support people's rights to adequate services and Respect people's rights to privacy and confidentiality” (K101, Unit 4, p.183). Maslow's hierarchy of needs (K101, Unit 3, pp.131-132). Three types of caring relationships will be examined, highlighting them using the case studies in block 1 of K101. Firstly, the relationship between an informal carer and the person cared for (in this case Ann who is caring for her father Angus) and how this relationship is affected by the introduction of a home care professional. More formal caring relationships between health services and the individuals. This will be highlighted by the case study of Anwar, a 54-year-old migrant from Pakistan, who was diagnosed with diabetes. It will explore how relationships can be affected by the quality of care provided and what factors, such as cultural differences, can influence the quality of care and how this affects the individual's experience of receiving care. The first case study is Ann and Angus. Ann lives with Angus, her husband and daughter and cares for Angus, who has been diagnosed with Parkinson's disease, at her home. There are benefits to being cared for at home by a family member. Ann's care for Angus allows him to remain in his home and ensures that his preferences are respected. Caring for a family member also brings with it familiarity, w...... middle of paper ...... and initially had a poor quality caring relationship. He was not treated holistically and his cultural needs and preferences were not met, leading to disengagement from services and deterioration in his health that could have been avoided if the quality of the relationship had been addressed sooner. Therefore, this essay concludes that by adhering to the five principles of caring and meeting more needs, as described by Maslow, people establish a better quality caring relationship, resulting in better outcomes for the caregiver and those cared for. Works Cited The Open University (2010) K101 An Introduction to Health and Social Care, DVD, Unit 1, Audio 1.4 “being looked after”, Milton Keynes, The Open University.The Open University (2010) K101 Introduction to Health Care and social, Unit 4, Developing caring relationships, Milton Keynes, The Open University.