We all communicate at work; it is done for many reasons: sales, from colleague to colleague, to build friendships, to persuade someone, to guide or teach and more. Edward G. Wertheim, Ph.D. states “People in organizations typically spend over 75% of their time in interpersonal situations” (Wertheim P. 1). Communication in the workplace is essential and happens every day; everyone is capable of communicating and we all do it, but that doesn't mean we are effective communicators. I will focus on the importance of becoming a more effective communicator in the workplace through nonverbal communication. Kory Floyd suggests that we often convey more information through nonverbal communication, rather than using words alone (Floyd p. 211). With Floyd's evidence suggesting that our nonverbal communication will convey most of the intended message, it is important to understand what our nonverbal behavior is telling others and learn how it can be used to our advantage. I'm excited to explore how we can use nonverbal behavior to our advantage in the workplace. Although many probably think of hand gestures and facial expressions when they hear the word nonverbal, there is much more behind this. Edward G. Wertheim, Ph.D., explains that nonverbal communication is made up of 4 parts: visual, tactile, vocal, and use of time, space, and image (p. 2). I will focus on the visual part of non-verbal communication. The clothing we wear, our hairstyle and the way we present ourselves at work can have a great influence on how others perceive us. Depending on the nature of your business or job, this can all vary in importance, for example: if you work in a call center it probably doesn't matter...... middle of paper ......nverbal The signals can increase persuasion." Psychological Science (Wiley-Blackwell) 19.5 (2008): 415-420. Academic Search Premier. Web. November 11, 2011Morella, Michael. "23. Try talking for change." US News & World Report 147.11 (2010): 48-51. Academic Search Premier. Web. November 7, 201.1Frímannsdóttir I, Whiting B. Dynamic Presentations for Strong Leaders. Delta Kappa Gamma Bulletin [Internet serial ] (2011, Summer 2011), [cited November 12, 2011]: 13. Business Source Premier. November 8, 2011. Ishikawa H, Hashimoto H, Kinoshita M, Yano E. Nonverbal communication skills can be taught ?860-863 Available from: Academic Search Premier, Ipswich, MA Accessed November 8, 2011.
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