My Bad Experience A few years ago, my wife and I started discussing having children and starting a family. My wife's car broke down and we needed to find a new car suitable for transporting the children. This is the story of why used car salesmen had a bad stigma against them and what I learned from this experience. We thought used car dealers couldn't be that bad, plus we will be able to trade our car instead of selling it. It. So we called a dealership and spoke to (let's call him John) and he advised us over the phone to go to the dealership. When we arrived, John was with another customer at the time, so someone else took a look at our old car and we ventured into the parking lot. As we looked around and looked into the hatch of a Chrysler Town & Country, John passed us while he was with other customers. His first words to us were when he asked us how much we would pay for that van. I was horrified. What kind of response did you expect? Should I have made an offer as he walked by talking to other customers? First impressions give you the opportunity to raise someone's defense or help them lower their guard. Finally our turn has come. He sat down with us and asked us what we wanted. We discussed our desire for a van and our $12,000 budget. When we discussed the fact that we wanted kids, John lashed out at his family, even though he only spoke for about a minute, it felt like an eternity. The thing was, I didn't really care. What I wanted was his help in helping us find a suitable van in our price range. Engaging in excessive chatter can actually damage your reputation, not build it. John then went on to discuss purchasing a van out of our price range with financing. We were adamant that we were not about finance… middle of paper… in business, everyone is a salesperson and everyone is a potential customer. As a design engineer, I mostly sit at the computer and work online via AutoCAD, Word, Excel or respond to emails. I may not be promoting my company's products or services, but I am a face of the company. If I make a mistake and lose a customer, the company loses money, intern, we could lose potential customers who were connected to that company. Even worse, we may have a tarnished reputation and future customers may choose another engineering firm over one company's complaint. In a professional environment it is essential that everyone acts appropriately. If everyone who worked there treated our customers with disrespect, no one would have a job. Otherwise, if we all behave like mature, professional adults, the company will thrive through high-quality work, respect, and clients working with people they enjoy working with..