It's no secret that technology plays a vital role in the daily functioning of our lives. In other words, technology has made our lives easier. We can call our friends, organize video conferences between business partners or meet with colleagues with a simple tap of our fingers. The world has come together through technology. We don't have to meet people for all the activities we are set up for. We can do all this virtually. Many companies and businesses today depend on virtual conferencing technology. It saved not only money but also precious time. Today, many small and large businesses use apps or Internet browsers to conduct meetings, virtual seminars or conferences. They know that time is precious. Therefore, they conduct virtual meetings or conferences while sitting at home or office. It not only helps in making the business plan easy to implement but also helps in completing the projects on time as a large number of participants take part in finishing the projects. Google Hangouts is mostly used by large companies and enterprises for various reasons and purposes. Participants simply schedule the meeting and the meeting takes place via virtual conferences or video talks. Participants do not need to be in the same room or country to participate in virtual conferences, seminars, or meetings. Additionally, they can move around the room and continue participating in video conferences. This article aims to focus on user diversity and ICT barriers in Google Hangouts and the data method used based on literature review of published documents, journals and articles. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay For the data collection method, I will interview people with hearing and vision problems by preparing several questionnaires and ask them how they feel about using Google Hangouts and published in this article. For this data collection method, I will consult and ask for help from my brother in my country who works as a senior consultant for disabled people and provide him with the questionnaire I prepare. I will ask for your help to prepare the Google Hangouts call between me and the visually and hearing impaired people. For this data collection method, I might ask them to make a video call with me in Google Hangouts separately or in a group and then publish the results in this document as well. ICT BarriersICT barriers are simply defined as a barrier or problems when using technological equipment. We use technological equipment to support the quality of daily life. The progress of technology makes everything easier for us. We write an email, make phone calls, make video calls, organize video conferences and meetings and so on. However, not all of us are fortunate enough to enjoy technological progress. Disabled people may or may not be able to take advantage of all the features provided by information and communications technology. It is true that some people have difficulty accessing such apps. For example, visually impaired people will have difficulty accessing the video conferencing tool or other video calling apps that lack universal design interfaces for them. Likewise, people with hearing impairments will not find it easy to communicate via video calling apps when other users do not understand their sign language. Furthermore, it will be difficult for autistic people to organize the video conference without the help of other people. You may have difficulty clicking the mouse on your computer. Google Hangouts Google Hangoutsis a web application platform where users can set up, plan and schedule video conferences. The video can be stored and recorded in Google+ account or YouTube account without any puzzles. The document also states that since Google Hangouts does not require any specific software installation, video conferencing has become easily accessible. Not to mention, Hangouts is free for everyone and easy to use. However, if users need to connect the other person's number or landline via Hangouts, the cost may include. As for call costs, calling to the United States and Canada is completely free. The cost of the call varies depending on the location of the country. The article by Rafaeli et al. deduces that Google Hangouts is a virtual platform that allows users to interact with colleagues, strangers or acquaintances online through text, video and audio channels. Any friend or group of friends can create video conferences via Google Hangouts. Nowadays, many companies use Google Hangouts to organize virtual meetings and talk about their projects and for face-to-face interaction. Some interviews are also conducted via Google Hangouts. Ellis Hamburger says that before Google Hangouts was created, Google had several similar apps such as Google Talk, Google + Messenger. Back then, Google Talk was the best user experience for instant messaging. But due to the emerging competition from other apps like WhatsApp and Facebook, Google decided to come up with something new. That's when they invented Google Hangouts which replaces Google Talk and Google + Messenger. Furthermore, the article infers that the Hangouts app is available not only on Android but also on iOS and Chrome. All messages sent and received by users are recorded in Google's cloud which can be accessed from any Hangout app. Since messages are recorded online, there is an option where users can also delete the conversation history if they wish and completely erase them from the log. Diversity in Google Hangouts Every individual has their own unique traits. Regardless of age, gender, gender, race, background, and nationality, a variety of apps are available for free or for a fee in the app store or browser. So, the advancement of technology does not discriminate. We can easily access technology tools or apps. We can call from one place to another and from one country to another simply with the technological applications provided by the Internet. Google Hangouts takes the diversity of its users seriously. Taking users' wants and needs into consideration, Google has done a great job with Google Hangouts interfaces that Google Talk previously lacked. Google Hangouts has been a great help for messaging and video chatting. The use of emojis and avatars makes it more fun to use. The simple interface is a great help for setting up Hangouts calls. Users can access Google Hangouts from both their mobile device and Internet browser. For users using the Chrome browser, the interface is already built-in. Additionally, Google Hangouts is accessible to those who have a Gmail or Google+ account. Internet Explorer users must install a separate plug-in to access and take advantage of Google Hangouts. Additionally, Google Hangouts has a feature that allows users to video chat with up to 25 participants. Previously there were only up to 10 users. The expanded participant functionality between users has made it easy to hold video conferences or meetings with much larger groups. Organizing the meeting not only saves time, but also money. Since participants do not need to attend the meeting in.