This spring semester of 2015 I interned at the Milan Police Department in Milan, Michigan. Milan is a very small and safe community. Before starting my internship I asked my friends, police officers and former coach what kind of place Milan was, as well as noticing myself the fantastic first impression of the city of Milan. The whole perspective of this city made it my first choice to do my internship. Many of my university friends are from Milan, as is my former coach and everyone recommended Milan to me and everyone had positive things to say. Those who live in Milan very often say that it is the people here who make the environment so special. Everyone is your neighbor and every person is so welcoming, according to the police officers I interned with. We constantly send and receive text messages, phone calls, and Internet posts, every second of the day. We can get an idea of ​​the good, bad and ugly ways a police officer can behave in the eyes of the public because it can be instantly recorded, sent to anyone around the world and within seconds it can be posted on the Internet. As we live in this day and age, officers need to be careful about how they present themselves, so communication skills and character are crucial. Being with the agents of the Milan Police Headquarters I was able to improve my professional communication skills. Not only do officers have enormous responsibilities, but they must also be aware of how they behave. As a police officer, you want people to be able to talk to you and you should be able to understand the emotion behind what they're saying, and that's when character comes into play. When you're dealing with people in the community, you really have to know how to talk to people, whatever the situation. Communication is used regularly, so it's a must-have skill no matter what line of work you're in. Communication helps family life, work life and builds relationships and connections with many people. It can improve teamwork, decision making and problem solving in all aspects of life, making it a little easier. It allows us to communicate even in a negative or difficult situation without creating conflict. For a police officer, or anyone else, knowing how to communicate with others makes the job a little more manageable. As a police officer, you must be able to decode and understand speakers, listen effectively, and pay attention to body language. Police officers must have the ability to manage stress, especially in difficult and emergency situations. If an officer is unable to do this, his communication would be a disaster. Not only do they