Description of the Social/Economic ProblemWomen and children in America are more likely to be poor than men. More than half of the 37 million Americans living in poverty today are women and children. These women lag further behind women in other countries, and the gap in poverty rates between men and women is wider than anywhere else in the Western world. Consider the following facts: According to Cawthorne (2008), female poverty rates in 2007 consisted of 13.8% of women poor compared to 11.1% of men (Cawthorne, 2008, p.1). With more than half of poor children living in female-headed households, the child poverty rate jumped to 22 percent in 2010. As usual, single mothers are having the hardest time of all. Over 40% of female heads of families today live in poverty. Women are at much greater risk of poverty for a number of interconnected reasons. Women are paid less than men, even when they have the same qualifications and work the same hours. Women working full time earn just 77% of what men earn, leaving a 22% gap in average annual earnings. Discrimination, and not lack of training or education, is largely the cause of the wage gap. Cawthorne (2008) suggests that, even with the same qualifications, in 2007, full-time, year-round female workers aged 25 to 32 with a bachelor's degree were paid 14% less than men (Cawthorne , 2008, p.2). Women are segregated into low-wage occupations, and female-dominated occupations receive low wages. Women are more likely to work in “pink collar” jobs. These jobs consist of teaching, childcare, nursing, housekeeping, and waitressing, which typically pay less than jobs in male-dominated fields. In 2010, nearly half of 43 percent of the 29.6 million customer satisfaction surveys and respondents before receiving assistance from the housing program. After customers have received support, data will be collected using the same methods as before. Clients are expected to participate in a survey about what they expect from the housing program. Once customers join the program, they will take another survey to determine whether we have met their expectations and how we can improve our methods. Shaw University social work students will compare and analyze both before-and-after data sets to determine the effectiveness of the housing program. After students have adequately analyzed the data collected, they will meet to determine areas of satisfaction and areas where improvements are needed. Changes to the accommodation program will be based solely on information collected from customers.