Is civility important in the workplace? Society changes through every era and every generation, and civilization changes too. Although, people still like to live with a civil society in their life, in their workplace or in the life of their children. Civility in the workplace is important. The article “Does Civilization Pay?” published in 2015. In “Organizational Dynamic” magazine, the magazine talks about strategic management. This shows research that can help us understand behavior in business. The article discusses how incivility and civility impact the corporate workplace. Civility can help people succeed, and incivility makes people hurt in their worker relationships and in their careers. Furthermore, the genre of Ethos is what the speaker and author construct “credibility” and “reliability”. It's the knowledge that they want the audience to believe what they say is right. In the article, the authors tell us that if leaders are civilized, they will achieve their goal. Otherwise, they will fail their goal in the future. According to the article, “we studied the costs of incivility and the benefits of civility,” the authors are experts in civility, because they have worked in respectful workplaces and in non-respectful workplaces. Additionally, Alexander is a professor of organizational behavior and director of the Center for Leadership and Decision-Making, and Christine; his work related to incivility has been featured worldwide in over 500 television, radio and print outlets. They both did a lot of research on incivility and even wrote a book about it. With their background, they build their credibility to make us believe that civility is important in the workplace. This can improve our career in the future. It also helps workers get closer to each other and the happy ending is that everyone in the field or in the company will join him. Out of incivility, workers don't want to have them in their team work, and they don't want to talk to them. The respectful end, which people don't want but it will happen that the objective fails. All the “costs of incivility and benefits of civility” were the author's experience and research. In the article they also provide us with many statistics to evaluate what they say about incivility and civility