The difficulty that companies face lies in the imitation and replication of complex forms of knowledge (Donate & Guadamillas, 2010). Furthermore, organizations often struggle to know how to tackle the arduous task of implementing an effective KM strategy (Earl, 2001). Garavelli, Gordinene, and Scozzi (2004) theorized that a leader's management style, along with other variables such as culture and atmosphere, heavily influences an organization's KM strategy. Evidence from Garvallie et al. (2004) indicates that the star model, developed by researchers, can help leaders evaluate the culture of their organizations and execute a KM approach consistent with the organizational climate (Garavelli et al.,