I expect the highest level of professionalism from you and all staff with our customers. Rule one Customers are always right, even if they are wrong let's go back to rule one. If an injury occurs to any staff member, that person will no longer be a customer but a threat to all staff. Customer service is important but not if it involves our staff, the safety and security of all my staff is very important. Unacceptable behavior by any customer will not be acceptable. Also keep in mind that you need to provide good customer service, all staff should have a clear understanding of our menus, what individual food items are, what they taste like, be able to answer questions about any product we have for any customer , this also includes our alcoholic beverages, all staff must be knowledgeable about what our restaurant is about, not just being workers. Any feedback from customers and staff is very important to me, this is what will push this company to strive, so this is very important to me for the growth and strength of this company. I expect every employee to behave as if we work as a family, we will respect each other and speak with the utmost respect to both staff members and customers. No one will be fired except by