1. Do you believe that approaches to quality are influenced by culture? As? Yes, I believe that approaches to quality are influenced by learned theories based on Geertz and Pacanowsky which describe that organizations have their own culture. This means that every organization has a particular culture to share among employees. Corporate culture is the environment consisting of the character, image and climate of the organization. Culture is learned through the adaptation of three types of metaphors: company stories, information sharing between management and employees; Personal stories, personal sharing between employees; and collegial stories, which are positive and negative stories that employees tell about each other. Although there are a variety of individual influences on an organization, each of the employees is still aware of the organization's goals and mission, and the culture is reflected in management policies and actions. Analyze the relationship between organizational change and quality. Provide appropriate examples. It is important to understand that organizational changes are successful through feedback and reviews between practices and outcomes, which lead to new approaches, directions, missions and business goals. It is critical to study the overall area of ​​organizational change to capture what will be learned and then applied in adopting quality improvement. An organization must analyze its successes and failures, summarize the results of those analyses, overlay them with the formal foundations of quality initiatives, and finally suggest strategies and approaches that can be used to design and implement successful improvement efforts in organizational change for the improvement of quality. An organization needs to structure… middle of paper… an initial quality cost study and gain quality cost recommendations. A company addresses its quality concerns by following four quality cost categories; internal failure costs, external failure costs, evaluation costs and prevention costs. Each company must discover the costs of shortages before and after product delivery, and the costs covered to keep failure and evaluation costs at a minimum level.8. Describe the purpose of a flowchart. What are the three rules for designing and using flowcharts? The flowchart is one of the seven quality control tools that serves as a training tool. The flowchart is used to show simplified problem areas, complexity and redundancy. Differentiate real and ideal process flows. Rules for flowchart design and use include flowchart structure, flowchart symbol, and examples of symbol meanings.