Labor relations consultancy U&T partners with clients to provide professional, expert advice to resolve labor relations and human resources issues within a organization. U&T is committed to meeting the specific needs of the target company. Our consultants work one-on-one with clients to identify key organizational needs, prescribe workplace relations interventions, and explain to our clients how to implement them. Labor costs can cost a company more than half of its operating expenses for the financial year. We help our customers maintain a competitive advantage by helping to reduce labor costs and increasing productivity within a company. Any business can succeed when labor costs are managed. U&T provides services that include labor cost analysis, administration of labor relations training, consultation and administration of collective bargaining agreements, and mediation. Currently, labor relations consultancy U&T is now completing a review of the labor relations and practices of well-known airline Southwest Airlines. Brief history: Southwest Airlines is “America's largest low-cost airline” (Southwest, 2014). Southwest Airlines headquarters resides in Dallas, Texas. Southwest Airlines was founded by Rollin King and Herb Kelleher and was originally designed to serve only a small three-city area. "Southwest Airlines was incorporated in Texas and began customer service on June 18, 1971, with three Boeing 737 airplanes serving three Texas cities: Houston, Dallas, and San Antonio, and has grown into a major airlines in 1989 when it surpassed $1 billion." turnover in dollars (Southwest, 2014). Southwest Airlines is best known for its customer-friendly staff and customers...... middle of document ......stry/20140123-southwest-airlines-closes-out-2013 -with-record-profits .eceMaxon, T. (2014, January 14). Retrieved from The Dallas Morning News: http://aviationblog.dallasnews.com/2014/01/union-wants-to-bar-southwest-airlines-from-putting-emergency-restrictions-on-use-of-sick-leave .html/Maxon, T. (2014, January 16). Southwest Airlines defends union members showing illness. Retrieved from The Dallas Morning News: http://www.dallasnews.com/business/airline-industry/20140116-southwest-airlines-defends-making-union-members-prove-illness.ece(nd). Retrieved from http://swamedia.com/channels/Corporate-Fact-Sheet/pages/corporate- fact-sheet Tuttle, B. (2013, March 26). Southwest Airlines: We are no longer interested in cheap flights. Excerpt from TIME magazine: http://business.time.com/2013/03/26/southwest-airlines-were-not-really-about-cheap-flights-anymore/