Topic > Corporate Case Study - 1071

The most difficult obstacle corporate employees will encounter is the language barrier. Be able to review rental agreements so that customers of all languages ​​are able to understand what they are signing and paying for. Just the fact that a customer is not able to understand the contract could cause them to have a bad experience and make them feel very uncomfortable. Most clients speak English internationally, but most do not have the confidence to speak freely in English and would prefer to speak their own language. This can be eliminated by providing an optional kiosk at all international airports so that the customer can review the rental agreement in their own language and in their own time. By choosing this option, whatever car the customer chooses, the Enterprise employee can provide the best customer service by recovering the vehicle as quickly as possible, ensuring it is clean and maintaining a smile that makes the customer feel