Effective managers are successful within the workgroup and organization when a style is used to resolve a conflict. People experience conflict in their lives. There has always been a lot of interest in how to manage conflicts once they emerge into the open, and this is important. What is not so common is the concern to prevent unnecessary conflicts, so that they don't start in the first place. Managers are able to use all five resolution skills to address workplace conflict. Organizations of all types need good managers to survive when dealing with conflicts that occur within the workplace. Many people in management positions will face issues between two people or two groups with opposing goals. An effective manager will recognize sources of conflict and learn to use conflict resolution to the benefit of their organization. Managers will be called upon to resolve subordinates' disputes and will never shy away from conflict. Effective conflict management is a necessary part of a managerial duty. Recognizing the different aspects of a conflict and the different ways in which the conflict escalates allows the manager to deal with situations more effectively. Managers essentially can draw on conflict solutions such as avoidance, accommodation, forcing, compromise and collaboration which have been proven effective in stimulating constructive conflict in the workplace. Avoidance involves ignoring or suppressing a conflict. Avoidance is appropriate for trivial matters, when emotions are high and a period of reflection is needed, or when the cost of confrontation outweighs the benefits of resolving or worsening problems. Looking the other way can be an effective… middle of paper… forward (Kaye, 1994). Managers must view conflict as an opportunity to be effective in utilizing the necessary skills that are important to getting things done. Effective managers must recognize sources of conflict and learn to use conflict to the benefit of employees and the organization. Bibliography Berryman-Fink (1952) The Manager's Desk Reference. New York, NY: AmericanManagement Association.Hemmer, M., (Ed.). (2003). Management problems. Boston, MA: McGraw-HillsCustom Publishing.Kaye, K. (1994). Workplace wars and how to end them. New York, NY: American Management Association. Robbins, S. (1997). Manage today. Upper Saddle River, NJ: Prentice-Hall Inc. Retrieved December 13, 2006, from http://www.ag.ndsu.edu/pubs/yf/leaddev/he500w.htm http://web.mit.edu/collaboration/ mainsite /modules/modulo1/1.11.5.html