At Toy Wearhouse he saw that when a white woman filed a complaint and essentially launched an attack, she would receive a gift card, a refund, and the manager would yell at the staff. However, if it were a non-white person, they would not be treated as well or compensated at all. This leads people to believe that if they are white and get angry, they will get everything they want compared to a non-white person. Also there seemed to be almost no discussion in high end toy stores like Diamond Toys because they believe there are more customers