Management and Leadership Leadership is the process by which a person influences others to achieve a goal and directs an organization in a way that makes it more unified and logical. As observed by Maxwell (1991): “True leadership cannot be rewarded, named or assigned. It comes only from influence and cannot be imposed. It must be earned” (p.14). Leadership can also be described as a dynamic, relational process involving interactions between leaders, members, and external influences. Management is the process of formulating a strategic vision, setting objectives, developing a strategy, and then implementing and executing that strategy. Drucker (1977) states “…management is a function, a discipline, a task to be carried out; and managers are the professionals who practice this discipline, carry out the functions and carry out these tasks” (p.11). It focuses on the entire organization from a short-term and long-term perspective. Leadership without management establishes a vision that others follow, without considering how the new vision will be achieved. Management without leadership controls resources to maintain the status quo or ensure that things happen according to pre-established plans. Leadership combined with management sets a new direction and manages the resources to achieve it. Leadership within the United States Postal Service begins with the PostmasterGeneral and is passed down through channels to local postmasters and plant managers. The postmaster general's vision is for the entire postal service, while the plant manager's vision is for his postal facility to achieve expectations for the overall postal service goal. For example, first class mail… middle of paper… air.” Result-oriented leadership behavior is more suited to the overall personality of employees. We rely on Employee of the Month rewards and postal incentive money, used to purchase postal items in our in-house postal store. Since we have thirty minutes for lunch, we often get an extra fifteen minutes if we process a certain amount or keep the recycling rate below 2%. References Maxwell, J. (1991). The 21 Irrefutable Laws of Leadership: Follow them and people will follow you. Nashville, TN: Thomas Nelson.Drucker, P. (1977). People and Performance: The Best of Peter Drucker. New York, NY: Harper & Row. Heifetz, R. (1994). Leadership with no easy answers. Cambridge, MA: The Belknap Press of Harvard University. Sloma, R. (1980). How to measure managerial performance. New York, NY:Macmillan Publishing Co.