Have you ever wondered what it's like to own a barber shop? Well Raymond Jackson, owner and operator of Your Barbershop, is the one you should learn from. Not only can you work for yourself in this recession-resistant growth industry, but you can also revive an American tradition by serving a high-caliber clientele with your own staff of professionally trained employees, all with the support of the latest technology, a proven operating philosophy, and an experienced management team at your disposal. In a two-hour interview, Mr. Jackson was asked a series of questions related to his work atmosphere, his personal goals and personal thoughts about his company. This report will outline the needs of running an established business. When asked, “What, in your opinion, would ensure the success of someone else in this position?” he said, “It takes a lot of human skills.” He thinks he can run a barbershop; you need to be able to meet the customer's needs. If the customer is not satisfied, you will lose their business. You have to be patient. Otherwise, the customer will not return for further service. The important thing is to keep the customer satisfied. This led him to the topic of supply and demand. Most of its profit depends on what the customer wants. For example, if customers come in and want to purchase a bottle of water, you need to provide the water at their convenience. This will keep the customer satisfied and ensure they return for more business. Sometimes business slows down. He feels the need to attract more customers. To achieve this, it offers various incentives such as discounts. Discounts allow more people to come in and... middle of paper... as it stands now, and consumers directing more resources towards fuel costs, has your business felt a slowdown?a. No, because customers tend to maintain their appearance anyway13. As a small business owner, how do you budget for your business?a. Paying attention to customer supply and demand. Buy what you need14. What does your company do to retain existing customers?a. Consistency. Keeping up with what customers want15. What is your primary source of new business and how do you get it?a. Siblings/family/friends. Referrals. Family growth16. What is your competition's biggest advantage over you and how do you plan to solve this problem?a. Advantages. Technology1. Computers2. Accessoriesb. Intentions. Add these things and more in the near future